Privacy Policy

CRESST Privacy Notice

At CRESST, we are committed to maintaining the trust and confidence of visitors to our web site, users of our login services and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter, books our training or logs in to download resources.

Visitors to our Website

Website Cookies and Google Analytics

When someone visits we use cookies and a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. Cookies are small files that are downloaded on to your device (laptop, PC or mobile phone) when you access a website.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. There is more information about cookies in the next section.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies
These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies 

These cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies
These cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third party cookies
These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Newsletter and Contact Sign Up

As part of the registration process for our newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Ruth Dawson on

Schools login

If you have received CRESST training we may have given you a login to our website so that you can access extra resources that we have available for you. The information we hold on you will be your email address and a password. It is your responsibility to keep these details confidential.

Booking form

There are various links on our website to a booking form. This might be to show your interest in attending our annual conference or to book on to one of our training days. The booking form is held as a Google Doc which is only accessible to a member of CRESST staff. We will ask you for your name and contact details so that we can provide you with more information about your interest or to let you know if there are any changes or cancellations to your booking. We will not use the information for any other purpose without your consent.

Third parties

We do not share personal information with other organisations without your prior consent. We never sell or trade personal information.

Access to your personal information

You are entitles to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, Ruth Dawson, at We promise to do this within 30 days of receiving your request. We will most likely do it straight away.

Changes to the Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 19 March 2018.


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